Privacy Policy

Last updated: November 18, 2025

Data Controller

Atrium Verso
Mariahilfer Straße 77
1060 Vienna, Austria
Phone: +43 1 519 7482
Email: [email protected]

Our Commitment to Your Privacy

At Atrium Verso, we take your privacy seriously. This Privacy Policy explains how we collect, use, protect, and handle your personal information when you interact with our website and services.

We are committed to protecting your personal data in accordance with the General Data Protection Regulation and applicable Austrian data protection laws. This policy aims to provide you with clear information about our data practices.

Information We Collect

Information You Provide

When you contact us through our forms or email, we collect:

  • Your name and email address
  • Institution name and role (if you choose to provide it)
  • Message content and any information you include in your inquiry
  • Communication preferences and correspondence history

Information Collected Automatically

When you visit our website, we automatically collect:

  • Technical information including IP address, browser type, and device information
  • Usage data such as pages visited, time spent on pages, and navigation patterns
  • Referral source and search terms used to find our website
  • Cookie data as described in our Cookie Policy

Legal Basis for Processing

We process your personal data based on your consent when you submit forms, our legitimate interests in improving our services and communicating with potential clients, and contractual necessity when engaging in business relationships.

How We Use Your Information

We use your personal information to respond to your inquiries, provide information about our services, and maintain our business relationship with you. This includes sending relevant communications about cultural institution marketing services that may interest you.

We analyze website usage data to improve our content, understand visitor needs, and enhance user experience. This helps us create more relevant resources for cultural institutions seeking marketing guidance.

We may use your information for marketing communications, though you can opt out of these at any time. We also use data to comply with legal obligations and protect our legitimate business interests.

We do not sell your personal data to third parties. We only share information with service providers who assist us in operating our website and conducting our business, and only to the extent necessary for those purposes.

How We Protect Your Data

We implement appropriate technical and organizational measures to protect your personal data against unauthorized access, alteration, disclosure, or destruction. Our security measures include encrypted data transmission, secure server infrastructure, and restricted access controls.

We regularly review and update our security practices to ensure they meet current standards. All personnel with access to personal data are bound by confidentiality obligations.

We retain your personal data only as long as necessary to fulfill the purposes outlined in this policy or as required by law. Contact form submissions are retained for business relationship purposes, typically for three years unless you request earlier deletion.

In the event of a data breach that poses a risk to your rights and freedoms, we will notify you and relevant authorities in accordance with applicable data protection regulations.

Your Privacy Rights

Right to Access

You have the right to request access to the personal data we hold about you. We will provide you with a copy of your data in a commonly used electronic format.

Right to Rectification

If your personal data is inaccurate or incomplete, you have the right to request that we correct or complete it.

Right to Erasure

You may request that we delete your personal data in certain circumstances, such as when it is no longer necessary for the purposes for which it was collected.

Right to Data Portability

You have the right to receive your personal data in a structured, commonly used format and to transmit it to another data controller where technically feasible.

Right to Object

You may object to the processing of your personal data for direct marketing purposes or based on our legitimate interests. We will cease processing unless we have compelling legitimate grounds.

How to Exercise Your Rights

To exercise any of these rights, please contact us using the details provided above. We will respond to your request within one month. You also have the right to lodge a complaint with the Austrian Data Protection Authority if you believe your data protection rights have been violated.

Your Rights and Opt-Out Instructions

You are not required to provide any personal information when using this website. If you prefer not to share your data, you may:

  • Avoid filling out contact forms, account registrations, or any data-submitting features
  • Disable cookies through your browser settings (see our Cookie Policy for more details)
  • Contact us directly to request the deletion of any previously shared personal data

We respect your privacy choices. If you would like us to delete your data, please reach out to us using the contact details provided on our contact page. We will process your request promptly in accordance with applicable data protection regulations.

Third-Party Services

Our website may use third-party services such as analytics providers to help us understand how visitors use our site. These services may collect information sent by your browser as part of a web page request.

We carefully select our service providers and require them to handle your data in accordance with data protection laws. We do not allow these providers to use your data for their own purposes.

Our website may contain links to external sites. We are not responsible for the privacy practices of these third-party websites. We encourage you to review their privacy policies when you visit them.

Updates to This Policy

We may update this Privacy Policy from time to time to reflect changes in our practices or legal requirements. We will post the updated policy on this page with a new effective date. For significant changes, we may notify you through email or a prominent notice on our website. We encourage you to review this policy periodically to stay informed about how we protect your information.